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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.

P&O FERRIES

PLUG-IN FACILITIES

At P&O Freight, we’d proud to supply a range of plug-in facilities across our ferry routes. Our highly experienced ship crew can help you with any power connection issues and we’ll take every precaution to ship your plug-in goods safely and without delay. With over 180 years of experience in navigating the seas, you can rely on P&O Freight to transport plug-in equipment smoothly between the UK, Ireland, and mainland Europe.

Check the requirements for shipping plug-in goods with P&O Freight below.

Plug-in Service Facilities

Plug-in Service Facilities


Plug-in facilities are available on all our routes except Larne - Cairnryan and can be claimed on a first-come-first-served basis. To use this service, the vehicle’s electrical equipment must be in good working order and tested before travel. 

Only P&O Ferries’ crew should connect and disconnect the power supply for our plug-in services. The keys of the vehicle must be removed from the ignition. Drivers should ensure that their vehicles’ electrical equipment is in good working order and tested prior to travel. 

Any on-board issues with the power connection should be reported immediately to the ships’ crew, so that they are aware and can assist drivers. 

As per the MCA guidance (MGN 341 and MGN 545) we are no longer allowed to have running engines on deck due to the risk of fire. For clarification, a running fridge can only be carried as long as the refrigerator system is independent of the vehicle drive engine and on the following routes only: Tilbury - Europoort, Tilbury - Zeebrugge, Larne - Cairnryan and Dover - Calais. Vehicle engines cannot be left running to operate the system, on board the vessel. If your vehicle has been equipped with an independent power supply for the fridge or heater, it is permitted to park the vehicle on the open deck (weather deck) area.

Note: Plug in compatibility onboard the Pride of Hull & Pride of Rotterdam is 440V/32A.

All plug-in and open-deck requirements must be notified at the check-in and are subject to availability.

BREXIT

Are you prepared for UK's departure from the EU? Find out more how to get ready for Brexit and what you need to do before you reach our ports.

Learn More

BAF CHARGES

We’re upfront about our costs. Please take a look at our latest bunker adjustment factor (BAF) surcharges.

See BAF Charges

HELP IF YOU NEED IT

Visit our FAQ page for further details or contact us. We will help you anyways we can to make your journey with us as smooth as possible.

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